Customer login
Sign in to the Zegress customer portal
Tickets, service status, licence details and your trust centre documents. Your K-Lake console is separate, and it lives on your own infrastructure.
Sign in
Use the work email address registered against your organisation.
Everything except your data
- Raise, track and reopen support tickets
- Service status and security advisories
- Licence, capacity and plan details
- Release notes and update packages, including offline packages for air-gapped sites
- Trust centre documents released to your organisation under NDA
Your platform console is not here. Because K-Lake runs inside your perimeter, the console where you manage sources, permissions and retrieval is hosted on your own infrastructure at the address your team configured at deployment. We have no route into it, which is the point.
Not set up yet
Getting portal access
Portal accounts are created for named contacts when a licence starts. If your organisation is a customer and you need access, ask your Zegress contact or email support from your work address and we will verify you against the account.